Hospice agencies rely on their marketers to grow their business by generating referrals. It’s the marketers job to connect with referral sources, present their agencies truthfully, professionally, and as the agency best suited to handle the referral sources’ hospice appropriate patients. If you approach sales as a numbers game and get your face in front…
Read moreHospice Medicaid Room & Board Pass-Through Billing Medicaid, which differs from state to state, enacted a rule that when hospice patients are housed in a facility such as a skilled nursing facility, the hospice agency bills Medicaid for the facility’s room and board daily rate. Medicaid then pays the hospice agency the lump sum of…
Read moreIt’s time to shift gears again. On July 31, 2020, CMS issued final rule (CMS-1733-F) that updates the Medicare hospice payments for FY 2021, in accordance with existing statutory and regulatory requirements. There are important changes to pay attention to as these changes will impact your agency’s Election Statement. 1. The Right to Request Notification…
Read moreIt’s YOUR Data! The only thing worse than having your data held hostage by your EMR is census based pricing. A commitment to partnership & service isn’t just words. Partnership means a commitment to service & delivering features that your clients actually need and not nickel and diming them for what should be core functionality…
Read moreWhether your hospice agency is a startup or a nationwide enterprise, your team members will appreciate having checklists by discipline to help keep them on track. Check back regularly as we add more checklists for additional hospice & palliative team members or hop over to our help page @ https://www.hospicetools.com/hospice-tools-help-guide/ Click on a checklist to…
Read moreSuccessful hospice agencies are laser focused on 3 foundational pillars of service. The 3 Cs Coordination Communication Cohesiveness The Hospice & Palliative industry is not your typical 9-5. Hospice is non stop 24/7/365; your people are still working nights, weekends, and holidays. This never stop structure requires an immense amount of coordination, communication and cohesiveness….
Read moreMobile Stats 96% of Americans own a smartphone! 74% own a laptop/desktop 52% own a tablet. Almost 20% of American adults are dependent on their smartphone as their only internet enabled device! Statistics from Pew Research These quick stats confirm what we already know, we live in our mobile devices. Mobile apps give us the…
Read moreExpanding Telehealth for Hospice Care, Operations, & Billing This a a continuation of our previous article here: https://www.hospicetools.com/telehealth-in-the-time-of-corona/. In our previous article we discussed the new specific Telehealth forms that we created and added to our flex forms library. These forms included the Nursing Visit Telehealth for Home Visits and for Facility Visits. We also…
Read moreHospice professionals are well aware of the non-stop always-on requirements of caring for patients at end-of-life. This 24/7/365 need and philosophy means that the tools hospice pros use must be built for power and flexibility. While most patients don’t need frequency changes in between IDG meetings, no two patients are ever the same. That’s why…
Read moreTelehealth: The Must-Have Hospice & Palliative Service While it may have taken a global pandemic to move telehealth from the fringes of health care to a must-have service, now that it’s here, hospice & palliative providers need the tools to easily chart, bill, and meet regulations. In light of the fast-changing reality, Medicare has updated…
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