The Hospice CHAPS Education edition of valuable insights by our own hospice & palliative professionals covers the following CAHPS survey question: Discharge from Hospice Q: What are the three reasons a hospice may discharge a patient? 1. The patient moves out of the hospices service area or transfers to another hospice. Examples of moving out…
Read moreWe talk a lot in hospice about how hospice helps patients. Whether it’s the in-service presentations for facilities, marketing materials and messaging for your referral sources, and articles and social media posts across the digital universe, the focus of hospice benefits is primarily, how hospice helps patients. Speaking with a marketer at one of the…
Read moreTelehealth does not improve communication. Saying that telehealth improves communication in hospice is like saying you can’t be alone at a party. You’re at a party and around people therefore you must not be alone. You’re communicating via telehealth therefore telehealth must be improving communication. Nope. Telehealth improves access to care. Your team can make…
Read moreQ: What are the levels of hospice care and when is each appropriate? A: There are four levels of hospice care. Find out more about each level and when it is appropriate. Levels of Care: Routine Home Care (RHC): Routine Home Care is the most common level for hospice patients. Most hospice patients start on…
Read moreSuccessful hospice agencies are laser focused on 3 foundational pillars of service. The 3 Cs Coordination Communication Cohesiveness The Hospice & Palliative industry is not your typical 9-5. Hospice is non stop 24/7/365; your people are still working nights, weekends, and holidays. This never stop structure requires an immense amount of coordination, communication and cohesiveness….
Read moreMobile Stats 96% of Americans own a smartphone! 74% own a laptop/desktop 52% own a tablet. Almost 20% of American adults are dependent on their smartphone as their only internet enabled device! Statistics from Pew Research These quick stats confirm what we already know, we live in our mobile devices. Mobile apps give us the…
Read moreExpanding Telehealth for Hospice Care, Operations, & Billing This a a continuation of our previous article here: https://www.hospicetools.com/telehealth-in-the-time-of-corona/. In our previous article we discussed the new specific Telehealth forms that we created and added to our flex forms library. These forms included the Nursing Visit Telehealth for Home Visits and for Facility Visits. We also…
Read moreHospice professionals are well aware of the non-stop always-on requirements of caring for patients at end-of-life. This 24/7/365 need and philosophy means that the tools hospice pros use must be built for power and flexibility. While most patients don’t need frequency changes in between IDG meetings, no two patients are ever the same. That’s why…
Read moreTelehealth: The Must-Have Hospice & Palliative Service While it may have taken a global pandemic to move telehealth from the fringes of health care to a must-have service, now that it’s here, hospice & palliative providers need the tools to easily chart, bill, and meet regulations. In light of the fast-changing reality, Medicare has updated…
Read moreEasily Capture the Right Caregiver Information for Better Care & CAHPS Survey Response Rates Check out our Insights Article on choosing the right Primary Caregiver and other tips to improve survey response rates: https://www.hospicetools.com/cahps-tips-increase-your-hospice-survey-response-rates/ “Select the right caregiver to receive the survey. Don’t simply default to the spouse or P.O.A. Here is a section from…
Read more