Hospice Certifications: What CMS Requires, Potential Pitfalls, and How to Stay Audit-Ready Hospice certification rules look straightforward. Two 90-day benefit periods. Then 60-day periods. Physician certification. Face-to-face encounters later on. Yet, certification and recertification errors remain one of the most common reasons hospice claims are denied, delayed, or recouped. Hospice certifications sit at the intersection of:…
Read moreThere’s a moment for new hospice agencies when the clinical side clicks. Your team knows how to care for patients. Admissions make sense. Plans of care feel steady. Then someone brings up hospice cost reports and the Medicare hospice cap.That’s when anxiety sets in. Cost and cap reporting are not clinical problems. They’re operational ones….
Read moreBook your demo & find out more about the Hospice EMR built from the ground up for teams like yours! Check Out More Hospice Tools Insights! Book Your Hospice Tools Demo Today! Get to the Top with Hospice Tools! Hospice Tools is the EMR built from the ground up for hospice & palliative agencies to…
Read moreWhile hospice rating are measured based solely off CHAPS surveys of your agencies level of care, scheduling of your team, bereavement program and ‘front-end’ hospice operations, if your agency isn’t getting paid completely and timely, your care and agency ratings will suffer. We all know more than one example of when an agency was rocked…
Read moreSuccessful hospice agencies are laser focused on 3 foundational pillars of service. The 3 Cs Coordination Communication Cohesiveness The Hospice & Palliative industry is not your typical 9-5. Hospice is non stop 24/7/365; your people are still working nights, weekends, and holidays. This never stop structure requires an immense amount of coordination, communication and cohesiveness….
Read moreMobile Stats 96% of Americans own a smartphone! 74% own a laptop/desktop 52% own a tablet. Almost 20% of American adults are dependent on their smartphone as their only internet enabled device! Statistics from Pew Research These quick stats confirm what we already know, we live in our mobile devices. Mobile apps give us the…
Read moreExpanding Telehealth for Hospice Care, Operations, & Billing This a a continuation of our previous article here: https://www.hospicetools.com/telehealth-in-the-time-of-corona/. In our previous article we discussed the new specific Telehealth forms that we created and added to our flex forms library. These forms included the Nursing Visit Telehealth for Home Visits and for Facility Visits. We also…
Read moreHospice professionals are well aware of the non-stop always-on requirements of caring for patients at end-of-life. This 24/7/365 need and philosophy means that the tools hospice pros use must be built for power and flexibility. While most patients don’t need frequency changes in between IDG meetings, no two patients are ever the same. That’s why…
Read moreTelehealth: The Must-Have Hospice & Palliative Service While it may have taken a global pandemic to move telehealth from the fringes of health care to a must-have service, now that it’s here, hospice & palliative providers need the tools to easily chart, bill, and meet regulations. In light of the fast-changing reality, Medicare has updated…
Read moreEasily Capture the Right Caregiver Information for Better Care & CAHPS Survey Response Rates Check out our Insights Article on choosing the right Primary Caregiver and other tips to improve survey response rates: https://www.hospicetools.com/cahps-tips-increase-your-hospice-survey-response-rates/ “Select the right caregiver to receive the survey. Don’t simply default to the spouse or P.O.A. Here is a section from…
Read more