“Really big people are, above everything else, courteous, considerate and generous – not just to some people in some circumstances – but to everyone all the time.” – Thomas J. Watson Courtesy is the hospice outcome that matters I recently spoke with a doctor who works in a hospital and complained about the HCAHPS –…

“The present moment, if you think about it, is the only time there is. No matter what time it is, it is always now.” – Marianne Williamson The Importance of Being Present When Delivering Hospice Care Delivering hospice care can be difficult. Clinicians spend their days (and nights) dealing with patients and families going through…

“How lucky I am to have something that makes saying goodbye so hard” Winnie the Pooh/A. A. Milne Create a Great Hospice Experience A great experience is a powerful differentiator in any market and is especially true for the hyper competitive hospice industry. Working towards creating a great experience for your patients and their families…

Introducing the New Hospice Tools IDG Dashboard Fast, robust, & flexible. All the information you need in a single easy view.  Organized: An organized & interactive IDG Agenda page built to provide all the relevant patient info at a glance while allowing you to kickoff new IDG updates for all your patients from a single location…