“When you are there, be truly present, be into that moment, 100%, and that place, or person, or experience will forever become part of you” — Bodhi Smith Living On The Clock Hospice patients are living with an incurable, untreatable, terminal illness. They are living a life on the clock. Every tick and every tock…
Read more“I don’t know whether this is the best of times or the worst of times, but I assure you it’s the only time you’ve got. You can either wake up and stay in or get outside and pick a daisy.” – Art Buchwald There are some great tips on how to be positive and cultivate…
Read more“Really big people are, above everything else, courteous, considerate and generous – not just to some people in some circumstances – but to everyone all the time.” – Thomas J. Watson Courtesy is the hospice outcome that matters I recently spoke with a doctor who works in a hospital and complained about the HCAHPS –…
Read more“The present moment, if you think about it, is the only time there is. No matter what time it is, it is always now.” – Marianne Williamson The Importance of Being Present When Delivering Hospice Care Delivering hospice care can be difficult. Clinicians spend their days (and nights) dealing with patients and families going through…
Read more“How lucky I am to have something that makes saying goodbye so hard” Winnie the Pooh/A. A. Milne Create a Great Hospice Experience A great experience is a powerful differentiator in any market and is especially true for the hyper competitive hospice industry. Working towards creating a great experience for your patients and their families…
Read moreIntroducing the New Hospice Tools IDG Dashboard Fast, robust, & flexible. All the information you need in a single easy view. Organized: An organized & interactive IDG Agenda page built to provide all the relevant patient info at a glance while allowing you to kickoff new IDG updates for all your patients from a single location…
Read moreJared Spool, the writer, researcher and usability expert, once said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” Often though, poor design may not be noticed at first glance and only hits you when you’re using the product. By then it’s too late; you’ve bought…
Read moreUnlike traditional industries, hospice & palliative care providers have organizational & operational structures that pose unique challenges to alignment. While team members may be philosophically aligned around the idea of providing great personalized care to each patient, each team and team member can often find themselves so focused on their tasks and specific goals that…
Read moreAs some hospice agencies grow bigger, small & mid-size agencies, the heart & soul of hospice, need the right tools to compete. Some interesting takeaways from the LexisNexis report on the Top 100 Hospice Providers of 2019. Click here to view the report. The top 100 hospice providers account for 41.82% of the market. The…
Read more“There are three kinds of lies: lies, damned lies, and statistics.” – British prime minister Benjamin Disraeli Last week our Hospice Tools Insights published a well-received article: Tips to Generate More Hospice Referrals It’s really about being proactive with your referral sources and showing them the benefits and value of hospice to make them more hospice minded rather than…
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