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Hospice Forms Library & Charting Checklists

Hospice Tools flex-forms library has virtually all the hospice charting documentation forms your agency needs – from admission orders through your final bereavement discharge summary. The forms flow automatically to your timesheets, HIS, show trend histories within documents, and are customizable to match your workflows. Paper forms, such as benefit elections, are easily transformed into…

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Hospice & Staff Retention: Part 5, Performance

“Efficiency is doing things right. Effectiveness is doing the right things.” — Peter Drucker Reducing turnover and retaining your hospice staff is a critical element to your agency’s success. Reducing turnover impacts your agency’s ability to deliver consistent care with familiar faces which affects patients, referrals, CHAPS reporting, business operations, and much more. Performance, having well…

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Hospice & Staff Retention: Part 4, Leadership

“People buy into the leader before they buy into the vision.” — John Maxwell Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. Leadership, team members confidence in their company’s leadership…

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Hospice & Staff Retention: Part 3 Connection & Engagement

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. 7 Elements…

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Hospice Staff Retention: Patient Care, CHAPS & More. Part 1. Alignment

Staff retention is an issue across all businesses. In healthcare however, and especially in hospice, keeping your team members is not just difficult, but is crucial to the fundamental purposes of your company. The ability to keep your team members long term affects patient care, referrals, chaps reporting, and much more. 7 Elements of Staff…

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Hospice & SNF Admins: Pain, Perspectives, & Referrals

It’s very clear that at the end of the day, it’s not the nurses, social workers, event coordinators  or office managers in the facilities who make the decision if that facility is hospice minded or even which agency to choose to have a relationship with. They have input and influence, to a lesser or greater…

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Hospice Tools Checklists by Discipline

Whether your hospice agency is a startup or a nationwide enterprise, your team members will appreciate having checklists by discipline to help keep them on track. Check back regularly as we add more checklists for additional hospice & palliative team members or hop over to our help page @ https://www.hospicetools.com/hospice-tools-help-guide/ Click on a checklist to…

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Hospice Deficiency: Care Plans

The hospice plan of care is consistently flagged as a CMS top deficiency for hospice agencies.  According to CMS in 2019 nearly 60% of hospices got flagged for a deficiency relating to plan of care and hospice aide services Click here for the full OIG 2019 report: https://www.hospicetools.com/wp-content/uploads/2020/09/Hospice-Deficiencies-Pose-Risks-to-Medicare-Beneficiaries-OIG-Report.pdf 1. What is a Hospice Plan of…

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Remote Hospice Sales: Tips to Succeed!

The corona virus pandemic has upended the traditional service sales process. Unlike service sales, product sales have shown resiliency and flexibility to adapt to the new reality. This adaptability is not because product salespeople are better – it is because they are less important! For a growing number of product companies the position can be…

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Hospice Billing: In-house vs. Outsourced

While hospice rating are measured based solely off CHAPS surveys of your agencies level of care, scheduling of your team, bereavement program and ‘front-end’ hospice operations, if your agency isn’t getting paid completely and timely, your care and agency ratings will suffer. We all know more than one example of when an agency was rocked…

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