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Read moreAt Hospice Tools we build tools that solve real problems for real hospice teams. That’s why we’re excited to introduce AI Assist, now available in beta. Hospice documentation is complex, nuanced, and high-stakes. Compliance isn’t optional, and quality charting isn’t just about checking boxes—it’s about patient care, reimbursement, and protecting your agency. That’s where AI…
Read moreWhy Personalized Care Plans Matter In hospice, every patient’s situation is unique. A key reg in hospice is that care must be personalized and individualized to each patient. Personalized care plans are essential to making sure patients receive meaningful, whole-person care. Beyond managing symptoms, care plans help hospice teams honor the emotional, spiritual, and personal…
Read moreHospice agencies deal with various audits and surveys to ensure compliance with federal regulations, maintain quality patient care, and follow proper billing practices. These reviews can come from federal agencies, Medicare and Medicaid contractors, and quality assessment programs. Understanding these processes and their potential consequences can help hospices stay ahead and remain compliant. Failing an…
Read moreMedicare’s Additional Documentation Requests (ADRs) may seem scary and can be a hassle to navigate, but they’re also a great opportunity to ensure and showcase your hospice agency’s awesome care and compliance. By staying organized and with a few simple tips, your agency can easily handle ADRs. What are ADRs? Medicare uses ADRs to double-check…
Read moreIn our previous HIS informational post we focused on the best practice of confirming the uploaded file was marked successfully completed rather than relying on upload accepted as completed status. In addition to confirming that the submission is marked completed, there are certain severe yet common errors which will only appear in the CASPER Final…
Read moreSubmitting your Hospice Item Set (HIS) form is critical to your hospice agency’s financial health. CMS will not proactively notify your agency that records have been rejected until they send a bill for up to 4% of your claims revenue. It is a vital best practice after uploading your HIS zip file click the Submission…
Read moreCHAP: COMMUNITY HEALTH ACCREDITATION PARTNER AWARDS HOSPICE TOOLS EMR “CHAP VERIFIED” STATUS. Skokie, IL., September 08, 2022 – CHAP is pleased to announce that Hospice Tools EMR has achieved CHAP Verified status, granted to tools and resources used by community-based care providers that, through rigorous inspection, show no roadblocks to executing the CHAP Standards of…
Read moreFrom our deep experience in hospice – from both the provider side and now on the side of delivering hospice software and services to local independent agencies across America, hospice agencies are built by people who are professional, altruistic, caring, and compassionate. When we talk about diversity and inclusion, especially in hospice, it’s easy for…
Read more“Money! Are you freaking kidding me?!? All hospice is is a greedy money making killing machine! Nice tools you have here to streamline the death of loved ones! Not once did I read where you acknowledge that you are putting souls into eternity! God help us!” While many people are scared of hospice and don’t…
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