The WHY of hospice is what brings so many passionate and altruistic people to devote themselves to caring for the dying. However, Revenue Cycle Management (RCM) is a critical business feature for hospice agencies that cannot be overlooked. Whether you outsource your billing or handle it in house there are key components that will impact…
Read moreThe CAHPS Hospice Survey response rate for the upcoming public reporting period, first quarter of 2017 through the fourth quarter of 2018 (1/1/2017 through 12/31/2018) is 32%. The response rate for the current public reporting period, fourth quarter of 2016 through the third quarter of 2018 (10/01/2016 through 09/30/2018) is 32%. How does your agency’s…
Read more“There are three kinds of lies: lies, damned lies, and statistics.” – British prime minister Benjamin Disraeli Last week our Hospice Tools Insights published a well-received article: Tips to Generate More Hospice Referrals It’s really about being proactive with your referral sources and showing them the benefits and value of hospice to make them more hospice minded rather than…
Read moreThe education topic for this edition covers 2 CAHPS Survey questions: Rating of this Hospice 1. Using any number from 0 to 10, where 0 is the worst hospice care possible and 10 is the best hospice care possible, what number would you use to rate your family member’s hospice care? Willing to Recommend this…
Read moreHospice Deficiencies Pose Risks to Medicare Beneficiaries OIG Report
Read more“The experts do pretty well — they get the answer right about two-thirds of the time,” Surowiecki, the author of “The Wisdom of Crowds,” told CBS News, “but the audience [of Who Wants to be a Millionaire] gets the answer right 91 percent of the time.” Hospice Tools is a revolutionary new EMR. Built by…
Read moreAutomation Alarmists “The next wave of economic dislocations won’t come from overseas, it will come from the relentless pace of automation that makes a lot of good, middle-class jobs obsolete.” – President Obama in his farewell address “I’m running for president because we need to understand that artificial intelligence and robotics must benefit the needs…
Read moreEvery hospice agency does things a bit different. As hospice professionals we know what we know, but we don’t necessarily know what you know or how you do things a bit differently. Before launching Hospice Tools outside of our beta we researched the needs of hospice agencies. We met with a number of hospice pros…
Read moreHospice is built on compassion. Hospice referrals are built on trust. The reality is that hospice is also a highly competitive industry. Every referral source has options. Hospitals, physicians, skilled nursing facilities, assisted living communities, home health agencies, and case managers choose the agencies they trust most. 5 Tips to Get More Referrals Here are…
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