Unlike traditional industries, hospice & palliative care providers have organizational & operational structures that pose unique challenges to alignment. While team members may be philosophically aligned around the idea of providing great personalized care to each patient, each team and team member can often find themselves so focused on their tasks and specific goals that…
Read moreAs some hospice agencies grow bigger, small & mid-size agencies, the heart & soul of hospice, need the right tools to compete. Some interesting takeaways from the LexisNexis report on the Top 100 Hospice Providers of 2019. Click here to view the report. The top 100 hospice providers account for 41.82% of the market. The…
Read moreHow Hospice Tools Maximizes Hospice RCM Hospice Tools is the powerfully simple EMR built from the ground up for hospice & palliative agencies. From intake through billing Hospice Tools simplifies hospice management. Our clinical experts have designed professional workflows that are user friendly ensuring accurate and streamlined charting. Our billing experts handle any payer while…
Read moreThe WHY of hospice is what brings so many passionate and altruistic people to devote themselves to caring for the dying. However, Revenue Cycle Management (RCM) is a critical business feature for hospice agencies that cannot be overlooked. Whether you outsource your billing or handle it in house there are key components that will impact…
Read moreThe CAHPS Hospice Survey response rate for the upcoming public reporting period, first quarter of 2017 through the fourth quarter of 2018 (1/1/2017 through 12/31/2018) is 32%. The response rate for the current public reporting period, fourth quarter of 2016 through the third quarter of 2018 (10/01/2016 through 09/30/2018) is 32%. How does your agency’s…
Read more“There are three kinds of lies: lies, damned lies, and statistics.” – British prime minister Benjamin Disraeli Last week our Hospice Tools Insights published a well-received article: Tips to Generate More Hospice Referrals It’s really about being proactive with your referral sources and showing them the benefits and value of hospice to make them more hospice minded rather than…
Read moreWhile people working in hospice tend to be altruistic, the hospice industry is hyper-competitive. Our hospice & palliative experts provide advice & insights on how small & mid-size agencies can get more referrals. This is especially important when competing against national enterprise level agencies and large vertically integrated health care networks. 5 Tips to Get…
Read moreThe education topic for this edition covers 2 CAHPS Survey questions: Rating of this Hospice 1. Using any number from 0 to 10, where 0 is the worst hospice care possible and 10 is the best hospice care possible, what number would you use to rate your family member’s hospice care? Willing to Recommend this…
Read moreHospice Deficiencies Pose Risks to Medicare Beneficiaries OIG Report
Read more“The experts do pretty well — they get the answer right about two-thirds of the time,” Surowiecki, the author of “The Wisdom of Crowds,” told CBS News, “but the audience [of Who Wants to be a Millionaire] gets the answer right 91 percent of the time.” Hospice Tools is a revolutionary new EMR. Built by…
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