In our previous HIS informational post we focused on the best practice of confirming the uploaded file was marked successfully completed rather than relying on upload accepted as completed status. In addition to confirming that the submission is marked completed, there are certain severe yet common errors which will only appear in the CASPER Final…
Read moreSubmitting your Hospice Item Set (HIS) form is critical to your hospice agency’s financial health. CMS will not proactively notify your agency that records have been rejected until they send a bill for up to 4% of your claims revenue. It is a vital best practice after uploading your HIS zip file click the Submission…
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Read moreFrom our deep experience in hospice – from both the provider side and now on the side of delivering hospice software and services to local independent agencies across America, hospice agencies are built by people who are professional, altruistic, caring, and compassionate. When we talk about diversity and inclusion, especially in hospice, it’s easy for…
Read more“Money! Are you freaking kidding me?!? All hospice is is a greedy money making killing machine! Nice tools you have here to streamline the death of loved ones! Not once did I read where you acknowledge that you are putting souls into eternity! God help us!” While many people are scared of hospice and don’t…
Read moreThe Hospice CHAPS Education edition of valuable insights by our own hospice & palliative professionals covers the following CAHPS survey question: Discharge from Hospice Q: What are the three reasons a hospice may discharge a patient? 1. The patient moves out of the hospices service area or transfers to another hospice. Examples of moving out…
Read more“Efficiency is doing things right. Effectiveness is doing the right things.” — Peter Drucker Reducing turnover and retaining your hospice staff is a critical element to your agency’s success. Reducing turnover impacts your agency’s ability to deliver consistent care with familiar faces which affects patients, referrals, CHAPS reporting, business operations, and much more. Performance, having well…
Read moreUnlike traditional industries, hospice & palliative care providers have organizational & operational structures that pose unique challenges to alignment. While team members may be philosophically aligned around the idea of providing great personalized care to each patient, each team and team member can often find themselves so focused on their tasks and specific goals that…
Read moreWe are honored to announce the Hospice Tools Blog has been selected by Feedspot as one of the Top 100 Hospice Blogs & Websites To Follow! The Hospice Tools Blog & Website is currently ranked #24 and we’re sure we’ll be moving up the rankings soon. As a startup bringing a totally new type of…
Read moreThe education edition of valuable insights by our in-house hospice & palliative professionals covers the following CAHPS survey question: While your family member was in hospice care, did the patient get as much help with pain as needed? The potential answers for this question are: Never Sometimes Usually Always The answer you want your agency…
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