The CAHPS Hospice Survey is a national survey of family members or friends who cared for a patient who died while under hospice care. The Hospice survey includes measurements such as: Communication with family Getting timely help Treating patient with respect Emotional and spiritual support Help for pain and symptoms Training family to care for…
Read moreCHAP: COMMUNITY HEALTH ACCREDITATION PARTNER AWARDS HOSPICE TOOLS EMR “CHAP VERIFIED” STATUS. Skokie, IL., September 08, 2022 – CHAP is pleased to announce that Hospice Tools EMR has achieved CHAP Verified status, granted to tools and resources used by community-based care providers that, through rigorous inspection, show no roadblocks to executing the CHAP Standards of…
Read moreHospice Tools flex-forms library has virtually all the hospice charting documentation forms your agency needs – from admission orders through your final bereavement discharge summary. The forms flow automatically to your timesheets, HIS, show trend histories within documents, and are customizable to match your workflows. Paper forms, such as benefit elections, are easily transformed into…
Read moreHospice & Hospital Fast Facts 1 out of every 5 hospice patients unenrolls from the hospice program. 25% of hospice patients that left the hospice program, or 6.7% of hospice admissions, resulted in hospitalization. Roughly 300,000 hospice patients unenroll of which over 100,000 hospice patients leave the program for hospitalization. The majority of these patients,…
Read moreCertification that are accurate and timely are a key element in managing a compliant hospice agency. Certifications are not only for medical record compliance and proper patient care, but also impact the efficiency and success of the billing department to get claims paid in a timely manner. Hospice Benefit Periods First, we have to define…
Read moreIn part one we discussed the process for how hospice marketers should handle objections. You can read the full article here: https://www.hospicetools.com/supercharge-your-hospice-referrals-with-objection-handling/ To recap, when presented with an objection there are 5 tips to remember: 1. Stop Take a breath. Don’t say anything for at least 1-2 seconds. Responding immediately means you haven’t heard the…
Read moreHospice agencies rely on their marketers to grow their business by generating referrals. It’s the marketers job to connect with referral sources, present their agencies truthfully, professionally, and as the agency best suited to handle the referral sources’ hospice appropriate patients. If you approach sales as a numbers game and get your face in front…
Read moreHospice Medicaid Room & Board Pass-Through Billing Medicaid, which differs from state to state, enacted a rule that when hospice patients are housed in a facility such as a skilled nursing facility, the hospice agency bills Medicaid for the facility’s room and board daily rate. Medicaid then pays the hospice agency the lump sum of…
Read moreIt’s time to shift gears again. On July 31, 2020, CMS issued final rule (CMS-1733-F) that updates the Medicare hospice payments for FY 2021, in accordance with existing statutory and regulatory requirements. There are important changes to pay attention to as these changes will impact your agency’s Election Statement. 1. The Right to Request Notification…
Read moreIt’s YOUR Data! The only thing worse than having your data held hostage by your EMR is census based pricing. A commitment to partnership & service isn’t just words. Partnership means a commitment to service & delivering features that your clients actually need and not nickel and diming them for what should be core functionality…
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