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Hospice Forms Library & Charting Checklists

Hospice Tools flex-forms library has virtually all the hospice charting documentation forms your agency needs – from admission orders through your final bereavement discharge summary. The forms flow automatically to your timesheets, HIS, show trend histories within documents, and are customizable to match your workflows. Paper forms, such as benefit elections, are easily transformed into…

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Hospice Patients, 911 & Hospitals

Hospice & Hospital Fast Facts 1 out of every 5 hospice patients unenrolls from the hospice program. 25% of hospice patients that left the hospice program, or 6.7% of hospice admissions, resulted in hospitalization. Roughly 300,000 hospice patients unenroll of which over 100,000 hospice patients leave the program for hospitalization. The majority of these patients,…

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Hospice Certifications

Certification that are accurate and timely are a key element in managing a compliant hospice agency. Certifications are not only for medical record compliance and proper patient care, but also impact the efficiency and success of the billing department to get claims paid in a timely manner. Hospice Benefit Periods First, we have to define…

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Part II: Supercharge Hospice Referrals with Objection Handling

In part one we discussed the process for how hospice marketers should handle objections. You can read the full article here: https://www.hospicetools.com/supercharge-your-hospice-referrals-with-objection-handling/ To recap, when presented with an objection there are 5 tips to remember: 1. Stop Take a breath. Don’t say anything for at least 1-2 seconds. Responding immediately means you haven’t heard the…

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Supercharge Your Hospice Referrals with Objection Handling

Hospice agencies rely on their marketers to grow their business by generating referrals. It’s the marketers job to connect with referral sources, present their agencies truthfully, professionally, and as the agency best suited to handle the referral sources’ hospice appropriate patients. If you approach sales as a numbers game and get your face in front…

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The Hospice Medicaid Room & Board Solution

Hospice Medicaid Room & Board Pass-Through Billing Medicaid, which differs from state to state, enacted a rule that when hospice patients are housed in a facility such as a skilled nursing facility, the hospice agency bills Medicaid for the facility’s room and board daily rate. Medicaid then pays the hospice agency the lump sum of…

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Update Your Hospice Election Statement

It’s time to shift gears again. On July 31, 2020, CMS issued final rule (CMS-1733-F) that updates the Medicare hospice payments for FY 2021, in accordance with existing statutory and regulatory requirements. There are important changes to pay attention to as these changes will impact your agency’s Election Statement. 1. The Right to Request Notification…

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Export Your Own Hospice Charts!

It’s YOUR Data! The only thing worse than having your data held hostage by your EMR is census based pricing. A commitment to partnership & service isn’t just words. Partnership means a commitment to service & delivering features that your clients actually need and not nickel and diming them for what should be core functionality…

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Hospice Tools Checklists by Discipline

Whether your hospice agency is a startup or a nationwide enterprise, your team members will appreciate having checklists by discipline to help keep them on track. Check back regularly as we add more checklists for additional hospice & palliative team members or hop over to our help page @ https://www.hospicetools.com/hospice-tools-help-guide/ Click on a checklist to…

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Hospice Deficiency: Care Plans

The hospice plan of care is consistently flagged as a CMS top deficiency for hospice agencies.  According to CMS in 2019 nearly 60% of hospices got flagged for a deficiency relating to plan of care and hospice aide services Click here for the full OIG 2019 report: https://www.hospicetools.com/wp-content/uploads/2020/09/Hospice-Deficiencies-Pose-Risks-to-Medicare-Beneficiaries-OIG-Report.pdf 1. What is a Hospice Plan of…

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