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CAHPS Education: Rate & Recommend This Hospice

The education topic for this edition covers 2 CAHPS Survey questions: Rating of this Hospice 1. Using any number from 0 to 10, where 0 is the worst hospice care possible and 10 is the best hospice care possible, what number would you use to rate your family member’s hospice care? Willing to Recommend this…

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Bye Bye HR Spreadsheets – Hello Compliance

The Office of the Inspector General recently released their report: Hospice Deficiencies Pose Risks to Medicare Beneficiaries OIG Report There is a lot to learn in the OIG report. However, an often overlooked aspect of deficiencies and corporate compliance are managing HR tasks. In APPENDIX A of the report we have a list of conditions…

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Better Hospice Through Automation

Automation Alarmists “The next wave of economic dislocations won’t come from overseas, it will come from the relentless pace of automation that makes a lot of good, middle-class jobs obsolete.” – President Obama in his farewell address “I’m running for president because we need to understand that artificial intelligence and robotics must benefit the needs…

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