Staff retention is an issue across all businesses. In healthcare however, and especially in hospice, keeping your team members is not just difficult, but is crucial to the fundamental purposes of your company. The ability to keep your team members long term affects patient care, referrals, chaps reporting, and much more. 7 Elements of Staff…
Read moreWe talk a lot in hospice about how hospice helps patients. Whether it’s the in-service presentations for facilities, marketing materials and messaging for your referral sources, and articles and social media posts across the digital universe, the focus of hospice benefits is primarily, how hospice helps patients. Speaking with a marketer at one of the…
Read moreTelehealth does not improve communication. Saying that telehealth improves communication in hospice is like saying you can’t be alone at a party. You’re at a party and around people therefore you must not be alone. You’re communicating via telehealth therefore telehealth must be improving communication. Nope. Telehealth improves access to care. Your team can make…
Read moreQ: What are the levels of hospice care and when is each appropriate? A: There are four levels of hospice care. Find out more about each level and when it is appropriate. Levels of Care: Routine Home Care (RHC): Routine Home Care is the most common level for hospice patients. Most hospice patients start on…
Read moreEasily Capture the Right Caregiver Information for Better Care & CAHPS Survey Response Rates Check out our Insights Article on choosing the right Primary Caregiver and other tips to improve survey response rates: https://www.hospicetools.com/cahps-tips-increase-your-hospice-survey-response-rates/ “Select the right caregiver to receive the survey. Don’t simply default to the spouse or P.O.A. Here is a section from…
Read moreIntroducing the New Recert F2F Report Plan for upcoming face to faces by: Outlining the due dates and time frames for completion of the face to faces Easily identify which patients will need face to face visits thru easy sort by benefit period and hospice insurance coverage Ensure compliance with completion of the Face-to-Face documentation…
Read more“I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.” ― Elon Musk Communication is vital to effective hospice care. Hospice is more than just symptom and pain relief. While those issues are at the core of the clinical…
Read more“Could a greater miracle take place than for us to look through each other’s eyes for an instant?” ― Henry David Thoreau Hospice professionals see people at their worst: patients suffering a terminal illness and are no longer pursuing curative treatment. Family members dealing with their loved one staring down a ticking clock. Patients in…
Read more“A problem is a chance for you to do your best.” ― Duke Ellington A hospice nurse who was interviewed for this piece said in relation to the concept of delivering care to patient on their terms and not the care clinicians think is best, “if the patient is non-compliant it means we have the…
Read more“When you judge others, you do not define them, you define yourself” ― Earl Nightingale Hospice is intensely personal, especially when it comes to visiting patients in their home. Patients and family members can be living under intense pressure. Hospice professionals can be challenged by a near infinite number of situations that can trigger a…
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