“When you are there, be truly present, be into that moment, 100%, and that place, or person, or experience will forever become part of you” — Bodhi Smith Living On The Clock Hospice patients are living with an incurable, untreatable, terminal illness. They are living a life on the clock. Every tick and every tock…
Read more“I don’t know whether this is the best of times or the worst of times, but I assure you it’s the only time you’ve got. You can either wake up and stay in or get outside and pick a daisy.” – Art Buchwald There are some great tips on how to be positive and cultivate…
Read more“Really big people are, above everything else, courteous, considerate and generous – not just to some people in some circumstances – but to everyone all the time.” – Thomas J. Watson Courtesy is the hospice outcome that matters I recently spoke with a doctor who works in a hospital and complained about the HCAHPS –…
Read more“The present moment, if you think about it, is the only time there is. No matter what time it is, it is always now.” – Marianne Williamson The Importance of Being Present When Delivering Hospice Care Delivering hospice care can be difficult. Clinicians spend their days (and nights) dealing with patients and families going through…
Read more“How lucky I am to have something that makes saying goodbye so hard” Winnie the Pooh/A. A. Milne Create a Great Hospice Experience A great experience is a powerful differentiator in any market and is especially true for the hyper competitive hospice industry. Working towards creating a great experience for your patients and their families…
Read moreIntroducing the New Hospice Tools IDG Dashboard Fast, robust, & flexible. All the information you need in a single easy view. Organized: An organized & interactive IDG Agenda page built to provide all the relevant patient info at a glance while allowing you to kickoff new IDG updates for all your patients from a single location…
Read moreJared Spool, the writer, researcher and usability expert, once said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” Often though, poor design may not be noticed at first glance and only hits you when you’re using the product. By then it’s too late; you’ve bought…
Read moreThe Office of the Inspector General recently released their report: Hospice Deficiencies Pose Risks to Medicare Beneficiaries OIG Report There is a lot to learn in the OIG report. However, an often overlooked aspect of deficiencies and corporate compliance are managing HR tasks. In APPENDIX A of the report we have a list of conditions…
Read more“The experts do pretty well — they get the answer right about two-thirds of the time,” Surowiecki, the author of “The Wisdom of Crowds,” told CBS News, “but the audience [of Who Wants to be a Millionaire] gets the answer right 91 percent of the time.” Hospice Tools is a revolutionary new EMR. Built by…
Read moreAutomation Alarmists “The next wave of economic dislocations won’t come from overseas, it will come from the relentless pace of automation that makes a lot of good, middle-class jobs obsolete.” – President Obama in his farewell address “I’m running for president because we need to understand that artificial intelligence and robotics must benefit the needs…
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