The hospice plan of care is consistently flagged as a CMS top deficiency for hospice agencies. According to CMS in 2019 nearly 60% of hospices got flagged for a deficiency relating to plan of care and hospice aide services Click here for the full OIG 2019 report: https://www.hospicetools.com/wp-content/uploads/2020/09/Hospice-Deficiencies-Pose-Risks-to-Medicare-Beneficiaries-OIG-Report.pdf 1. What is a Hospice Plan of…
Read moreThe corona virus pandemic has upended the traditional service sales process. Unlike service sales, product sales have shown resiliency and flexibility to adapt to the new reality. This adaptability is not because product salespeople are better – it is because they are less important! For a growing number of product companies the position can be…
Read moreWhile hospice rating are measured based solely off CHAPS surveys of your agencies level of care, scheduling of your team, bereavement program and ‘front-end’ hospice operations, if your agency isn’t getting paid completely and timely, your care and agency ratings will suffer. We all know more than one example of when an agency was rocked…
Read moreWhile hospice care is a priceless service to patients and families, the hospice industry is hyper-competitive. Our hospice & palliative experts provide advice & insights on how small & mid-size agencies can get more referrals even in our new normal of Covid-19. While many of the principles of service sales are the same regardless of…
Read moreWhile people working in hospice tend to be altruistic, the hospice industry is hyper-competitive. Our hospice & palliative experts provide advice & insights on how small & mid-size agencies can get more referrals. This is especially important when competing against national enterprise level agencies and large vertically integrated health care networks. 5 Tips to Get…
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