Hospice Tools flex-forms library has virtually all the hospice charting documentation forms your agency needs – from admission orders through your final bereavement discharge summary. The forms flow automatically to your timesheets, HIS, show trend histories within documents, and are customizable to match your workflows. Paper forms, such as benefit elections, are easily transformed into…
Read more“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. 7 Elements…
Read moreIt’s very clear that at the end of the day, it’s not the nurses, social workers, event coordinators or office managers in the facilities who make the decision if that facility is hospice minded or even which agency to choose to have a relationship with. They have input and influence, to a lesser or greater…
Read moreWhether your hospice agency is a startup or a nationwide enterprise, your team members will appreciate having checklists by discipline to help keep them on track. Check back regularly as we add more checklists for additional hospice & palliative team members or hop over to our help page @ https://www.hospicetools.com/hospice-tools-help-guide/ Click on a checklist to…
Read moreThe hospice plan of care is consistently flagged as a CMS top deficiency for hospice agencies. According to CMS in 2019 nearly 60% of hospices got flagged for a deficiency relating to plan of care and hospice aide services Click here for the full OIG 2019 report: https://www.hospicetools.com/wp-content/uploads/2020/09/Hospice-Deficiencies-Pose-Risks-to-Medicare-Beneficiaries-OIG-Report.pdf 1. What is a Hospice Plan of…
Read moreThe corona virus pandemic has upended the traditional service sales process. Unlike service sales, product sales have shown resiliency and flexibility to adapt to the new reality. This adaptability is not because product salespeople are better – it is because they are less important! For a growing number of product companies the position can be…
Read moreWhile hospice rating are measured based solely off CHAPS surveys of your agencies level of care, scheduling of your team, bereavement program and ‘front-end’ hospice operations, if your agency isn’t getting paid completely and timely, your care and agency ratings will suffer. We all know more than one example of when an agency was rocked…
Read moreWhile hospice care is a priceless service to patients and families, the hospice industry is hyper-competitive. Our hospice & palliative experts provide advice & insights on how small & mid-size agencies can get more referrals even in our new normal of Covid-19. While many of the principles of service sales are the same regardless of…
Read moreWhile people working in hospice tend to be altruistic, the hospice industry is hyper-competitive. Our hospice & palliative experts provide advice & insights on how small & mid-size agencies can get more referrals. This is especially important when competing against national enterprise level agencies and large vertically integrated health care networks. 5 Tips to Get…
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