The CAHPS Hospice Survey is a national survey of family members or friends who cared for a patient who died while under hospice care. The Hospice survey includes measurements such as: Communication with family Getting timely help Treating patient with respect Emotional and spiritual support Help for pain and symptoms Training family to care for…
Read moreFrom our deep experience in hospice – from both the provider side and now on the side of delivering hospice software and services to local independent agencies across America, hospice agencies are built by people who are professional, altruistic, caring, and compassionate. When we talk about diversity and inclusion, especially in hospice, it’s easy for…
Read more“Money! Are you freaking kidding me?!? All hospice is is a greedy money making killing machine! Nice tools you have here to streamline the death of loved ones! Not once did I read where you acknowledge that you are putting souls into eternity! God help us!” While many people are scared of hospice and don’t…
Read moreThe Hospice Tools Teams Wishes You A Happy & Safe 4th of July Our Top 10 4th of July Quotes “Independence Day: freedom has its life in the hearts, the actions, the spirit of men and so it must be daily earned and refreshed – else like a flower cut from its life-giving roots, it…
Read moreThe Hospice CHAPS Education edition of valuable insights by our own hospice & palliative professionals covers the following CAHPS survey question: Discharge from Hospice Q: What are the three reasons a hospice may discharge a patient? 1. The patient moves out of the hospices service area or transfers to another hospice. Examples of moving out…
Read more“Efficiency is doing things right. Effectiveness is doing the right things.” — Peter Drucker Reducing turnover and retaining your hospice staff is a critical element to your agency’s success. Reducing turnover impacts your agency’s ability to deliver consistent care with familiar faces which affects patients, referrals, CHAPS reporting, business operations, and much more. Performance, having well…
Read more“People buy into the leader before they buy into the vision.” — John Maxwell Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. Leadership, team members confidence in their company’s leadership…
Read more“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. 7 Elements…
Read moreStaff retention is an issue across all businesses. In healthcare however, and especially in hospice, keeping your team members is not just difficult, but is crucial to the fundamental purposes of your company. The ability to keep your team members long term affects patient care, referrals, chaps reporting, and much more. 7 Elements of Staff…
Read moreWe talk a lot in hospice about how hospice helps patients. Whether it’s the in-service presentations for facilities, marketing materials and messaging for your referral sources, and articles and social media posts across the digital universe, the focus of hospice benefits is primarily, how hospice helps patients. Speaking with a marketer at one of the…
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