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Hospice EMR Design: Usability is Your Greatest Audit Shield

Jared Spool, the writer, researcher and usability expert, once said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” Often though, poor design may not be noticed at first glance and only hits you when you’re using the product. By then it’s too late; you’ve bought…

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Bye Bye HR Spreadsheets – Hello Compliance

The Office of the Inspector General recently released their report: Hospice Deficiencies Pose Risks to Medicare Beneficiaries OIG Report There is a lot to learn in the OIG report. However, an often overlooked aspect of deficiencies and corporate compliance are managing HR tasks. In APPENDIX A of the report we have a list of conditions…

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