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Hospice EMR Design: Usability is Your Greatest Audit Shield

Jared Spool, the writer, researcher and usability expert, once said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” Often though, poor design may not be noticed at first glance and only hits you when you’re using the product. By then it’s too late; you’ve bought…

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Caring Isn’t Enough. Plan for Alignment

Unlike traditional industries, hospice & palliative care providers have organizational & operational structures that pose unique challenges to alignment. While team members may be philosophically aligned around the idea of providing great personalized care to each patient, each team and team member can often find themselves so focused on their tasks and specific goals that…

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Size Matters: Why Bigger Hospice isn’t Better Hospice

As some hospice agencies grow bigger, small & mid-size agencies, the heart & soul of hospice, need the right tools to compete. Some interesting takeaways from the LexisNexis report on the Top 100 Hospice Providers of 2019. Click here to view the report. The top 100 hospice providers account for 41.82% of the market. The…

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