Toggle Mobile

Hospice Patients, 911 & Hospitals

Hospice & Hospital Fast Facts 1 out of every 5 hospice patients unenrolls from the hospice program. 25% of hospice patients that left the hospice program, or 6.7% of hospice admissions, resulted in hospitalization. Roughly 300,000 hospice patients unenroll of which over 100,000 hospice patients leave the program for hospitalization. The majority of these patients,…

Read more

Hospice Certifications

Certification that are accurate and timely are a key element in managing a compliant hospice agency. Certifications are not only for medical record compliance and proper patient care, but also impact the efficiency and success of the billing department to get claims paid in a timely manner. Hospice Benefit Periods First, we have to define…

Read more

Part II: Supercharge Hospice Referrals with Objection Handling

In part one we discussed the process for how hospice marketers should handle objections. You can read the full article here: https://www.hospicetools.com/supercharge-your-hospice-referrals-with-objection-handling/ To recap, when presented with an objection there are 5 tips to remember: 1. Stop Take a breath. Don’t say anything for at least 1-2 seconds. Responding immediately means you haven’t heard the…

Read more

Supercharge Your Hospice Referrals with Objection Handling

Hospice agencies rely on their marketers to grow their business by generating referrals. It’s the marketers job to connect with referral sources, present their agencies truthfully, professionally, and as the agency best suited to handle the referral sources’ hospice appropriate patients. If you approach sales as a numbers game and get your face in front…

Read more

The Hospice Medicaid Room & Board Solution

Hospice Medicaid Room & Board Pass-Through Billing Medicaid, which differs from state to state, enacted a rule that when hospice patients are housed in a facility such as a skilled nursing facility, the hospice agency bills Medicaid for the facility’s room and board daily rate. Medicaid then pays the hospice agency the lump sum of…

Read more

Update Your Hospice Election Statement

It’s time to shift gears again. On July 31, 2020, CMS issued final rule (CMS-1733-F) that updates the Medicare hospice payments for FY 2021, in accordance with existing statutory and regulatory requirements. There are important changes to pay attention to as these changes will impact your agency’s Election Statement. 1. The Right to Request Notification…

Read more

Export Your Own Hospice Charts!

It’s YOUR Data! The only thing worse than having your data held hostage by your EMR is census based pricing. A commitment to partnership & service isn’t just words. Partnership means a commitment to service & delivering features that your clients actually need and not nickel and diming them for what should be core functionality…

Read more

Hospice Tools Smart Scheduling

Successful hospice agencies are laser focused on 3 foundational pillars of service. The 3 Cs Coordination Communication Cohesiveness The Hospice & Palliative industry is not your typical 9-5. Hospice is non stop 24/7/365; your people are still working nights, weekends, and holidays. This never stop structure requires an immense amount of coordination, communication and cohesiveness….

Read more

Go Mobile with Hospice Tools!

Mobile Stats 96% of Americans own a smartphone! 74% own a laptop/desktop 52% own a tablet. Almost 20% of American adults are dependent on their smartphone as their only internet enabled device! Statistics from Pew Research These quick stats confirm what we already know, we live in our mobile devices. Mobile apps give us the…

Read more

Telehealth in the Time of Corona Part 2

Expanding Telehealth for Hospice Care, Operations, & Billing This a a continuation of our previous article here: https://www.hospicetools.com/telehealth-in-the-time-of-corona/. In our previous article we discussed the new specific Telehealth forms that we created and added to our flex forms library. These forms included the Nursing Visit Telehealth for Home Visits and for Facility Visits. We also…

Read more
1 2 3