One of the most common questions patients and families ask is also one of the most important. “What’s the difference between hospice and palliative care?” The two terms are often used interchangeably, but they are not the same. Both focus on improving quality of life, relieving symptoms, and supporting patients and families. The difference is…
Read moreHospice admissions are more than paperwork. People facing one of the hardest moments of their lives and as an Intake Coordinator, you are invited into homes during this trauma of uncertainty, grief, fear, and often conflict. Families are not always ready for the hospice conversation. Some are overwhelmed. Some disagree with one another. Others are…
Read moreHospice agencies deal with various audits and surveys to ensure compliance with federal regulations, maintain quality patient care, and follow proper billing practices. These reviews can come from federal agencies, Medicare and Medicaid contractors, and quality assessment programs. Understanding these processes and their potential consequences can help hospices stay ahead and remain compliant. Failing an…
Read moreA hospice purpose-driven electronic medical record (EMR) & billing solution streamlines tasks across your agency; from intake and charting to billing and compliance. Unfortunately, many of the tools out there are reworked systems. Check out a few key elements that a hospice specific solution provides to help hospice teams like yours do their best work….
Read moreChoosing hospice is a big decision for patients and their families. This choice often comes during an emotionally charged time, while people are navigating a trauma. A well-executed hospice patient intake process can make all the difference. Intake is your agency’s opportunity to build trust and ensure a smooth transition to care. Check out some…
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