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Hospice Audits and Surveys: What to Expect & How to Prepare

Hospice agencies deal with various audits and surveys to ensure compliance with federal regulations, maintain quality patient care, and follow proper billing practices. These reviews can come from federal agencies, Medicare and Medicaid contractors, and quality assessment programs. Understanding these processes and their potential consequences can help hospices stay ahead and remain compliant. Failing an…

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Hospice Tools Blog

Hospice Tools EMR Awarded “CHAP VERIFIED” Seal Hospice Tools is the powerful EMR built from the ground up by hospice & palliative clinical & management experts. Experience the hospice & palliative EMR that delivers smooth operations, compliance, simple chart management, maximized revenue cycle management and more!

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Purpose-Driven EMR & Billing Tools for Hospice

A hospice purpose-driven electronic medical record (EMR) & billing solution streamlines tasks across your agency; from intake and charting to billing and compliance. Unfortunately, many of the tools out there are reworked systems. Check out a few key elements that a hospice specific solution provides to help hospice teams like yours do their best work….

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Hospice Intake Best Practices

Choosing hospice is a big decision for patients and their families. This choice often comes during an emotionally charged time, while people are navigating a trauma. A well-executed hospice patient intake process can make all the difference. Intake is your agency’s opportunity to build trust and ensure a smooth transition to care. Check out some…

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Clinicians in the Field, Part-Time Doctors, & Your Hospice

When Covid hit, and throughout this long ordeal, hospice agencies struggled with many of the same operational issues that just about everyone faced. Agencies dealt with staff members getting ill and unlike other illnesses – Covid could plow through an agency and infect numerous people who were out for extended periods of time. Local independent…

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Hospice & Staff Retention: Part 5, Performance

“Efficiency is doing things right. Effectiveness is doing the right things.” — Peter Drucker Reducing turnover and retaining your hospice staff is a critical element to your agency’s success. Reducing turnover impacts your agency’s ability to deliver consistent care with familiar faces which affects patients, referrals, CHAPS reporting, business operations, and much more. Performance, having well…

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Hospice & Staff Retention: Part 4, Leadership

“People buy into the leader before they buy into the vision.” — John Maxwell Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. Leadership, team members confidence in their company’s leadership…

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Hospice & Staff Retention: Part 3 Connection & Engagement

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek Keeping your hospice team members long-term is a critical element to your agency’s success. The stability impacts the delivery of consistent care which affects patients, referrals, CHAPS reporting, business operations, and much more. 7 Elements…

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Hospice Staff Retention: Patient Care, CHAPS & More. Part 1. Alignment

Staff retention is an issue across all businesses. In healthcare however, and especially in hospice, keeping your team members is not just difficult, but is crucial to the fundamental purposes of your company. The ability to keep your team members long term affects patient care, referrals, chaps reporting, and much more. 7 Elements of Staff…

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