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Hospice Tools Blog

Hospice Tools Insights are provided by our hospice & palliative care & operations experts. Discover the hospice EMR built from the ground up for teams like yours!   Hospice Tools is the powerful EMR built from the ground up by hospice & palliative clinical & management experts. Experience the hospice & palliative EMR that delivers…

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Supercharge Your Hospice Referrals with Objection Handling

Hospice agencies rely on their marketers to grow their business by generating referrals. It’s the marketers job to connect with referral sources, present their agencies truthfully, professionally, and as the agency best suited to handle the referral sources’ hospice appropriate patients. If you approach sales as a numbers game and get your face in front…

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The Hospice Medicaid Room & Board Solution

Hospice Medicaid Room & Board Pass-Through Billing Medicaid, which differs from state to state, enacted a rule that when hospice patients are housed in a facility such as a skilled nursing facility, the hospice agency bills Medicaid for the facility’s room and board daily rate. Medicaid then pays the hospice agency the lump sum of…

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Update Your Hospice Election Statement

It’s time to shift gears again. On July 31, 2020, CMS issued final rule (CMS-1733-F) that updates the Medicare hospice payments for FY 2021, in accordance with existing statutory and regulatory requirements. There are important changes to pay attention to as these changes will impact your agency’s Election Statement. 1. The Right to Request Notification…

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Export Your Own Hospice Charts!

It’s YOUR Data! The only thing worse than having your data held hostage by your EMR is census based pricing. A commitment to partnership & service isn’t just words. Partnership means a commitment to service & delivering features that your clients actually need and not nickel and diming them for what should be core functionality…

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Hospice Tools Checklists by Discipline

Whether your hospice agency is a startup or a nationwide enterprise, your team members will appreciate having checklists by discipline to help keep them on track. Check back regularly as we add more checklists for additional hospice & palliative team members or hop over to our help page @ https://www.hospicetools.com/hospice-tools-help-guide/ Click on a checklist to…

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Hospice Deficiency: Care Plans

The hospice plan of care is consistently flagged as a CMS top deficiency for hospice agencies.  According to CMS in 2019 nearly 60% of hospices got flagged for a deficiency relating to plan of care and hospice aide services Click here for the full OIG 2019 report: https://www.hospicetools.com/wp-content/uploads/2020/09/Hospice-Deficiencies-Pose-Risks-to-Medicare-Beneficiaries-OIG-Report.pdf 1. What is a Hospice Plan of…

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Remote Hospice Sales: Tips to Succeed!

The corona virus pandemic has upended the traditional service sales process. Unlike service sales, product sales have shown resiliency and flexibility to adapt to the new reality. This adaptability is not because product salespeople are better – it is because they are less important! For a growing number of product companies the position can be…

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Tips to Get Hospice Referrals During Covid

While hospice care is a priceless service to patients and families, the hospice industry is hyper-competitive. Our hospice & palliative experts provide advice & insights on how small & mid-size agencies can get more referrals even in our new normal of Covid-19. While many of the principles of service sales are the same regardless of…

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How Hospice Benefits SNF Referral Sources

“There are three kinds of lies: lies, damned lies, and statistics.” – British prime minister Benjamin Disraeli Last week our Hospice Tools Insights published a well-received article: Tips to Generate More Hospice Referrals It’s really about being proactive with your referral sources and showing them the benefits and value of hospice to make them more hospice minded rather than…

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